Winter Park Police Department is launching a homeless assistance effort meant to initiate dialogue and address individual needs. The Homeless Advocacy Response Team (HART) began last year as a pilot program and is moving forward through a combination of federal and city funding.
Police Chief Tim Volkerson told the32789 at the January 31 State of the City event that the department has broadened its access to homeless assistance programs through cooperation with other municipalities. Winter Park officers have historically offered aid to people in need, but the new effort includes a comprehensive list of services ranging from obtaining a government ID and social security assistance to getting free haircuts, showers, and meals.
“There are a lot of organizations out there offering help,” he said. “If we didn’t have all that information, how could we expect the people in need to know?”
A team of two officers are permanently assigned to the HART detail, ensuring recognition that builds a rapport with the community. The officers will ask questions, recommend services, and offer rides to shelters and assistance agencies. But in cases where the subject is not creating a disturbance or in danger, there are no obligations.
“Sometimes pride gets in the way of accepting help,” Volkerson said. “In those cases we have an information card they can hold on to if they change their mind.”
Volkerson also noted that establishing trust and communication is vital in the city’s effort to enforce the state law banning camping on public property. Florida Statute 125.0231 states that local governments can be sued by residents, business owners, or the Attorney General if they are in violation of the law. “Arrests are not the goal in either situation,” he said. “We want to help people be safe and find the help they need, whether it’s shelter or food or a shower.”
The cost of maintaining the HART program is estimated at $500,000 and will be split between the city and a $250,000 grant from the U.S. Department of Justice. The police department will expand its list of resources as more become available, but Volkerson said sometimes the smallest change can yield life-changing results.
“Just being able to get clean and talk to someone willing to listen can open doors,” he said. “Our job as police officers is to enforce laws and protect the public, but this program shows that we can create positive change on a personal level.”